FAQ's
Frequently Asked Questions
We are committed to providing the highest level of care for our patients and understand that you may have questions about our services, process, and what to expect. To help, we’ve compiled answers to some of the most frequently asked questions below. If you need additional information or personalized assistance, please don’t hesitate to contact our team.
A Home Health Aide (HHA) can provide personal care along with limited health-related services under the supervision of a nurse, such as monitoring vital signs. A Personal Care Aide (PCA) assists with daily activities like bathing, dressing, grooming, and mobility. The level of care depends on the individual’s needs.
Our team will guide you through the process. After an initial consultation, we assess your needs and recommend the appropriate level of care based on your situation.
In many cases, services can begin within a few days, depending on eligibility, required assessments, and approvals. We work to make the process as smooth and efficient as possible.
Yes, we work with Medicaid programs for those who qualify. Our team can help guide you through the eligibility and enrollment process.
The Nursing Home Transition and Diversion (NHTD) program helps eligible individuals receive care at home instead of in a nursing facility, allowing them to maintain independence while receiving the support they need.
The Nursing Home Transition and Diversion (NHTD) program helps eligible individuals receive care at home instead of in a nursing facility, allowing them to maintain independence while receiving the support they need.
Yes, we provide pediatric home care services for children who require assistance due to medical conditions or developmental needs. Care is tailored to each child and family.
We provide home care services throughout New York City and surrounding areas. Please contact us to confirm coverage in your specific location.
We do our best to match each client with a caregiver who fits their needs and preferences. If needed, we can make adjustments to ensure the best possible fit.
Services may include assistance with bathing, dressing, grooming, meal preparation, light housekeeping, medication reminders, mobility support, and companionship.
Yes, depending on your needs, care can be arranged from a few hours a day up to 24/7 coverage.
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